A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Front Desk Receptionist Med Spa Aqua Aesthetics & Wellness - 2.0 East Lansing, MI Job Details Full-time $20 - $24 an hour 11 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Employee discount Professional development assistance Flexible schedule Qualifications Customer communication Teamwork Medical scheduling Attention to detail Clinical documentation Front desk Dental office experience Full Job Description Medical Aesthetic Front Desk Receptionist •
PLEASE DO NOT CALL THE OFFICE FOR UPDATES
•Full-Time (4 or 5 day a week options; schedule must include Fridays) Aqua Aesthetics & Wellness - East Lansing, MI Pay dependent on experience. Will be competitive in pay range.
About Us:
Aqua is a fast-growing, results-driven medical spa focused on delivering exceptional patient care and natural, confidence-boosting outcomes. We pride ourselves on a high-end client experience, advanced treatments, and a supportive, team-oriented environment.
Position Overview:
We are seeking a highly motivated, detail-oriented Front Desk Coordinator who thrives in a fast-paced environment. This role is ideal for someone who is a quick learner, tech-savvy, and experienced in medical, dental, med spa, or salon front desk operations. You will be the first point of contact for our clients and play a critical role in shaping their experience from start to finish.
Key Responsibilities:
Greet and check in/out clients with a warm, professional demeanor Manage scheduling, confirmations, and appointment flow efficiently Answer phones, respond to texts/emails, and handle client inquiries Process payments, memberships, and product sales Maintain accurate client records and documentation Coordinate with providers to ensure seamless daily operations Educate clients on services, promotions, and skincare products Keep the front desk and reception area organized and welcoming Assist in marketing and community outreach programs Assist with events
Qualifications:
Prior front desk experience in a med spa, dental, medical office, or salon (REQUIRED; will consider candidates with vet med experience) Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Quick learner with strong attention to detail Comfortable with technology and scheduling/EMR systems Positive, team-oriented attitude
Bonus Qualifications:
Experience with aesthetic services or skincare products Sales experience (memberships, retail, upselling services)
What We Offer:
Competitive hourly pay + bonus opportunities Employee discounts on treatments and products Opportunities for growth within a rapidly expanding company Supportive, team-focused work environment How to
Apply:
Please submit your resume along with a brief description of your experience and why you would be a great fit •
PLEASE DO NOT CALL THE OFFICE FOR UPDATES
•Why You'll Love Working at Aqua A supportive, collaborative team environment—no sales pressure, no rushed appointments Competitive compensation with hourly pay plus retail product bonus Strong benefits including PTO, health insurance (50% employer-paid for full-time), 401(k), and treatment discounts A modern, growing practice with long-term career opportunities , not just a temporary role "We value quality over quantity and support our providers in practicing at the highest clinical standard."
Pay:
$20.00 - $24.00 per hour
Benefits:
401(k) matching Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Application Question(s): Are you available to work Fridays? Our practice relies heavily on technology, including Gmail, an electronic medical record (EMR), online training platforms, and cloud-based software. Are you comfortable learning and using multiple digital systems? Are you comfortable learning new skills and processes in a fast-paced, hands-on environment? Do you have front desk experience in the med spa, medical, dental, vet med, or salon setting? Please specify which setting.
