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Front Desk Staff
Entry-Level JobVerifiedNo experience needed
Career Insights for Receptionist
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Scorecard
Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Overview We are seeking a dynamic and friendly Front Desk Staff member to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your customer service expertise while contributing to a professional and supportive workplace. Duties Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm first impression Answer multi-line phone systems promptly and courteously, directing calls efficiently using proper phone etiquette Manage front desk operations including bur is not limited to assigning lanes, scheduling reservations, calling for lane repairs and maintaining repair logs Provide customer support by addressing inquiries promptly and professionally both in person and over the phone Maintain a tidy reception area and ensure all office equipment is functioning properly Skills Bilingual proficiency to communicate effectively with diverse clients and team members Strong office management skills combined with experience in clerical and administrative roles Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Demonstrated experience with multi-line phone systems, phone reception, and phone etiquette Exceptional customer service skills with a friendly demeanor and clear client communication abilities Accurate typing skills along with proofreading capabilities for professional correspondence Time management expertise to prioritize tasks effectively while supporting daily office operations Previous personal assistant or front desk experience preferred but not required; willingness to learn is valued Join us in creating a welcoming atmosphere where professionalism meets energetic service! This role is perfect for someone eager to grow their office skills while making a positive impact every day.