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F
Fick & Sons
Front Desk Hotel Receptionist (2nd Shift 3pm - 11pm)
Entry-Level JobVerifiedNo experience needed
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Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Super 8 in Grayling, is looking for a Front Desk Receptionist that will offer friendly small-town hospitality paired with efficient, reliable service. The Front Desk Receptionist provides attentive, courteous support to guests from check-in through checkout, ensuring a positive stay at every point of service . This role includes managing reservations, assisting guests with their needs, handling front desk operations with professionalism and a welcoming smile, and supporting room revenue and occupancy goals. We are looking for someone to work 2nd Shift (3pm to 11pm). Weekends are required. Responsibilities Greet and register incoming guests. Process guest folios and collect payment for in-house and departing guests. Administer and manage cash handling responsibilities. Handle guest requests and concerns promptly and with courtesy. Assist guests with any inquiries regarding local entertainment, restaurants or transportation. Maintain efficient and effective flow of information with guests and all internal departments. Handle additional duties as needed by guests or management. Requirements High school diploma or equivalent required. Hotel and Customer Service experience preferred. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations for the entire shift. Computer experience required. Ability to access and accurately input information using a moderately complex computer system. Ability to establish and maintain effective working relationships with associates, customers and guests. Command of the English language both written and verbal. Benefits 401k Program (w/ company match & profit sharing) Employee Assistance Program Company wide discounts on propane, fuel, convenience store merchandise, hotel stays, and more!'