Job description Front Desk Receptionist / Security Officer -

Freedom Village Holland Pay:

$17.00/hr

Schedule:

Full‑Time

• 3rd Shift
• Midnight-8:00am
• Sun-Wed (32 hrs/week) About the Role Answer and transfer incoming calls courteously and professionally Provide information, directions, and assistance to residents, staff, guests, and vendors Support daily operations of the Concierge/Security Department Ensure safety of residents, visitors, and staff Perform clerical duties as assigned Follow established procedures under the Director of Plant Operations Key Responsibilities Open and close the front desk; secure files, keys, and office equipment Communicate messages and materials promptly to appropriate parties Accept and record payments, reservations, appointments, and cancellations Confirm transportation schedules and event registrations Greet and assist all visitors in a warm, professional manner Attend in‑service training and education sessions Perform duties assigned by supervisor Report for duty during emergencies or natural disasters as required Qualifications High school diploma preferred Ability to read, write, and speak English Valid Michigan Driver License Ability to obtain CPR/AED certification High proficiency with computer applications Strong communication and customer‑service skills Why You'll Love It Here Supportive, hospitality‑driven culture Professional, warm, team‑oriented environment Opportunity to make a meaningful impact on residents and visitors Beautiful community near downtown Holland and Lake Michigan Benefits 401(k) + matching Medical, dental, vision insurance Life insurance PTO Referral program Employee discounts Flexible schedule Retirement plan