Front Desk Receptionist Open Arms Link Lansing, MI Job Details Full-time $17.25 - $18.00 an hour 4 hours ago Qualifications Video conferences (communication methods) Full Job Description Job Summary - Receptionist The Receptionist serves as the first point of contact for the caregiving agency and plays a vital role in supporting daily administrative operations. This position is responsible for providing professional, courteous, and efficient front-office support to clients, caregivers, staff, and visitors. The Receptionist helps ensure smooth communication, accurate scheduling, and organized administrative meetings while maintaining a welcoming and supportive environment aligned with the agency's mission of quality care.

Key Responsibilities Include:

Answering and directing incoming phone calls in a professional and timely manner Taking accurate messages and relaying information to appropriate staff Scheduling and confirming appointments for clients, caregivers, and administrative staff Greeting visitors and assisting them upon arrival Taking detailed meeting notes during administrative meetings and distributing summaries as needed Maintaining confidentiality and professionalism when handling sensitive information

Qualifications:

One (1) year of receptionist or administrative experience preferred, but not required Working knowledge of Microsoft Office applications, including Outlook and Excel Proficiency in keyboarding and basic data entry Experience using Microsoft Teams for communication and meetings Strong organizational, communication, and time-management skills