We are looking for a personable and organized Receptionist to support daily front-desk operations for a Contract position based in Lansing, Michigan. This role serves as the first point of contact for visitors and callers, helping create a welcoming and attentive experience while keeping communication flowing smoothly. The ideal candidate is comfortable managing a busy phone environment, handling incoming inquiries efficiently, and providing dependable administrative support.
Responsibilities:
- Welcome visitors, direct them appropriately, and maintain a well-presented front-desk presence throughout the day.
- Manage a multi-line phone system by answering, screening, and routing inbound calls to the correct departments or team members.
- Respond to routine questions from callers and guests with accuracy and courtesy.
- Take detailed messages when needed and ensure timely communication with internal staff.
- Monitor the reception area to keep it organized, presentable, and ready for guests at all times.
- Support general administrative tasks that help day-to-day office operations run efficiently.
- Document management, Organizing lobby