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RH
Robert Half
Receptionist
Career Insights for Receptionist
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Scorecard
Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Description We are looking for a detail-oriented Receptionist to support daily front desk operations in Michigan. This contract position is ideal for someone who creates a welcoming experience for visitors while keeping calls, schedules, and administrative tasks organized. The person in this role will serve as a key point of contact for guests, employees, and vendors, helping the office run smoothly in a fast-paced environment.
Responsibilities:
- Welcome guests, clients, and vendors upon arrival and provide a courteous and welcoming first point of contact.
- Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate departments, and take accurate messages when needed.
- Coordinate front desk activities by keeping the reception area orderly, well organized, and ready for daily business operations.
- Handle incoming and outgoing mail, including sorting deliveries, routing correspondence, and preparing items for distribution.
- Schedule appointments, maintain calendars, and assist with general clerical duties that support office workflow.
- Monitor visitor check-in procedures and help follow office access guidelines to support a secure workplace.
- Respond to routine questions promptly and resolve basic front office issues with care and sound judgment. Requirements
- Previous experience in a receptionist or front desk support role within an office environment.
- Proficiency in answering inbound calls and operating a multi-line or switchboard phone system.
- Strong verbal and written communication skills with a detail-oriented and service-oriented approach.
- Ability to manage multiple priorities, stay organized, and maintain accuracy throughout the workday.
- Demonstrated customer service skills and the ability to interact effectively with visitors, staff, and external contacts.
- Good problem-solving skills and the ability to handle unexpected situations calmly and efficiently.