Michigan Center for Oral Surgery -

Front Desk Coordinator Office Address:

14600 PENNSYLVANIA

RD, SOUTHGATE, MI 48195

Purpose:

Responsible for greeting patients, checking them in and processing through their appointment.

Position Requirements:

Greet and receive patients in a friendly and professional manner Ensure patient data is accurate and current by reviewing it with the patient Document information in patient records system Prepare appropriate information prior to patient appointments Use discretion with all private information in a medical setting Verify patient insurance Communicate with other departments as required regarding patient accounts/concerns/questions Answer phones and direct call traffic as required

Qualifications:

Experience working in a medical or dental practice is preferred Excellent communication skills, professionalism and customer service ability. Highly collaborative Ability to process information quickly and accurately Willingness to learn new skills. Mature and dependable. Knowledge of computer software applications. OMS360 is an Equal Opportunity Employer (EEO).

OUR CORE VALUES

Teamwork:

We are one community; partners with a shared vision of success. We are more powerful together than alone.

Integrity:

We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.

Growth-Minded:

We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.

Excellence:

We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.

Respect:

We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.