Front Desk Receptionist Forum Medical Clinic - 2.6 Sterling Heights, MI Job Details Full-time $16 - $18 an hour 9 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Computer operation Customer communication HIPAA High school diploma or GED Multi-line phone systems Faxing Full Job Description We are a busy, patient-centered internal medicine clinic committed to providing high-quality, compassionate care. We are seeking a friendly, organized, and dependable Front Desk Receptionist to be the first point of contact for our patients and support daily clinic operations.

Key Responsibilities:

Greet and check in patients in a professional and courteous manner Answer multi-line phones, schedule appointments, and manage patient inquires Verify insurance eligibility, collect copays/balances, and update patient demographics Handle referrals, prior authorizations, and basic tasks as assigned Maintain patient confidentiality and comply with HIPAA regulations Coordinate with clinical staff to ensure smooth patient flow Manage incoming/outgoing faxes and clinic correspondence

Qualifications:

High school diploma or equivalent Previous medical front desk or healthcare experience preferred Knowledge of insurance plans (Medicare, Medicaid, commercial) Strong communications and customer service skills Proficiency with EMR/EHR systems and basic computer skills preferred Veradigm/Allscripts Ability to multitask in a fast paced environment Professional appearance and positive attitude What we

Offer:

Competitive pat based on experience Supportive team environment Opportunities for growth within the practice Benefits package (if full-time): health insurance, PTO, holidays, etc.

Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person