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MD
Modern Dermatology PLLC
Front Desk Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Front Desk Receptionist Rochester, MI & Washington, MI Full-Time | 40 Hours per Week | Monday-Friday Join the Modern Dermatology Team Modern Dermatology is seeking a friendly, organized, and patient-focused Front Desk Receptionist to join our growing practice. This full-time position supports both our Rochester and Washington office locations and plays a vital role in creating an exceptional patient experience from the moment patients walk through our doors. We are looking for a professional team member who thrives in a fast-paced healthcare environment, enjoys interacting with patients, and takes pride in providing outstanding customer service. The ideal candidate is dependable, detail-oriented, and able to multitask while maintaining a welcoming and positive atmosphere. What We Offer ✔ Competitive Pay ✔ Medical, Dental & Vision Insurance ✔ 401(k) with Company Match ✔ Profit Sharing Program ✔ Free Cosmetic Treatments & Employee Perks ✔ Paid Time Off (PTO) ✔ Monday-Friday Schedule (No Evenings or Weekends) ✔ Supportive Team Environment ✔ Professional Growth & Development Opportunities Primary Responsibilities Greet and welcome patients professionally in person and over the phone Schedule, reschedule, and confirm appointments using the EMR/EHR system Verify and update patient demographics and insurance information Collect co-pays, balances, and process patient payments Assist patients with check-in, check-out, and digital intake forms Communicate patient arrivals and scheduling updates to providers and clinical staff Answer incoming calls and direct inquiries appropriately Maintain accurate patient records and documentation Assist with appointment reminders and recall efforts Maintain a clean, organized, and welcoming reception area Support administrative projects and office operations as needed Deliver exceptional customer service while ensuring a positive patient experience QualificationsEducation High School Diploma or Equivalent Required Experience Minimum 1 year of medical office, receptionist, customer service, or administrative experience preferred Dermatology or healthcare experience strongly preferred but not required Skills & Attributes Excellent verbal and written communication skills Strong organizational and multitasking abilities Professional and positive demeanor Experience with EMR/EHR systems preferred Basic proficiency with Microsoft Office Strong attention to detail and accuracy Ability to work effectively in a fast-paced environment Team-oriented mindset with a commitment to exceptional patient care Schedule & Location Monday-Friday Full-Time (40 hours per week) Must be able to travel between our Rochester and Washington office locations Why Modern Dermatology? At Modern Dermatology, we are passionate about helping patients look and feel their best. Our team is supportive, hardworking, and genuinely enjoys working together. We value professionalism, positivity, and outstanding patient care, and we are committed to creating a workplace where employees can grow and succeed. If you're looking for a rewarding career in a welcoming and collaborative environment, we'd love to hear from you.