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Advanced Veterinary Care

Veterinary Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$35,478 / year median in Minnesota

-6% projected decline

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Job Description

Advanced Veterinary Care is located in Blaine MN, and we are looking to hire a motivated and enthusiastic full-time Client Service Representative. 2+ years of veterinary specific customer-facing experience is required. Advanced Veterinary care is a progressive 4 doctor general practice . We are a clinic that focuses on client experience just as much as patient care. We have a strong team mentality and take the time to hire team members that will complement each other and enhance our practice. Having a positive and fun personality is a must.
Skills and experience:
1. Always provide an immediate friendly smile, eye contact and an approachable demeanor to all who enter our practice. 2. Enjoy interacting with people. 3. Be a compassionate listener and provide empathy during times of distress for clients. 4. You speak clearly, slowly, and calmly in person and on the telephone in a way that shows clients they are the top priority. 5. Answer multiple telephone lines with ease. 6. Schedule appointments via a variety of platforms. 7. Maintain computer records and detailed notes regarding client conversations. 8. General housekeeping and maintenance of lobby/reception area. 9. Checking patients in/out & invoicing clients. 10. Strong multi-tasking, prioritizing and organizational skills. Thrive in a fast paced environment. 11. Ability to lift 40lbs. 12. Be able to sit, stand and/or walk for prolonged periods of time. 13. Availability to work Monday through Friday 8:30-4:30pm. 14. Other projects and duties as assigned. Advanced Veterinary Care does offer a competitive hourly wage as well as personal & pet benefits for full-time employees. Please email a cover letter, references, and resume to our practice manager, Corinne. Corinne@avetcare.com
Pay:
From $19.00 per hour
Benefits:
Employee discount Health insurance Health savings account Paid time off Retirement plan
Work Location:
In person