Looking for a veterinary team that truly values your contributions, supports your growth, and makes coming to work something you actually look forward to? At Magnolia Animal Hospital , we believe the first conversation a client has with our hospital sets the tone for everything that follows. Whether you're celebrating a new furry family member, helping calm an anxious pet owner, or guiding someone through a difficult day, you'll be one of the people our clients remember long after they leave. Magnolia Animal Hospital is searching for full-time Veterinary Client Service Representatives (VCSR) to join our growing team in Cannon Falls, Minnesota. If you believe kindness matters, enjoy staying busy, and take pride in making people feel welcome, we'd love to meet you! Why Magnolia Animal Hospital? Since opening our small animal hospital in 2021, we've experienced tremendous growth through one simple philosophy: Take great care of people and their pets, and they'll tell their friends. That commitment allowed us to move into our beautiful 6,000-square-foot, state-of-the-art hospital in 2025, and we're just getting started. As we continue to grow, we're looking for team members who want to grow with us, not just fill a position. Why You'll Love Working Here Monday-Friday schedule (No weekends!) Four 10-hour shifts for most full-time team members Privately owned practice where your ideas matter Modern, spacious hospital with new equipment Supportive leadership that believes in teamwork (our Practice Owner still jumps in to help at the front desk when needed!) Small, collaborative team where everyone is valued Opportunity for professional growth as our hospital continues to expand What You'll Do Every day is different, but your responsibilities may include: Greeting clients and patients with warmth and professionalism Answering phones and scheduling appointments Checking patients in and out Processing payments and reviewing invoices Maintaining accurate medical records Helping prioritize urgent phone calls appropriately Communicating clearly with clients regarding appointments and patient care Coordinating with doctors and technicians throughout the day Keeping the reception area welcoming, clean, and organized Supporting teammates wherever needed We're Looking For Someone Who... Loves building relationships with people and their pets Stays calm and positive during busy days Is naturally organized and detail-oriented Enjoys multitasking without feeling overwhelmed Takes initiative instead of waiting to be asked Has outstanding communication and customer service skills Believes kindness, compassion, and teamwork matter Veterinary or medical reception experience preferred Experience with appointment scheduling and multi-line phones Computer proficiency and accurate data entry skills

Pay & Benefits Starting Pay:

$18-22/hour (DOE) Generous Employee Pet Care & Retail Discounts 6 Paid Holidays PTO (begins accruing immediately; available after 90 days) & Earned Sick & Safe Time Annual Uniform Allowance Retirement Plan with up to a 3% employer match after one year Mentorship and opportunities for continued learning Potential Continuing Education support If you're looking for a workplace where you'll be valued, encouraged to grow, and surrounded by people who genuinely care about one another, apply today! Magnolia Animal Hospital works with Blue Heron Consulting Hiring Services to manage the hiring process. To allow our veterinary team to remain focused on patient care, please do not contact the hospital directly regarding this position.

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off Professional development assistance Uniform allowance

Work Location:

In person