Job Title:

Receptionist /

Office Assistant Company:

Carney Insurance Services, Inc.

Location:

Forest Lake, MN Job Type:

Part-Time Reports To:

Office Manager About Us:

Carney Insurance Services, Inc. is a trusted, client-focused insurance agency dedicated to providing personalized insurance solutions and exceptional customer service. We pride ourselves on building long-term relationships and serving the needs of individuals, families, and businesses in our community.

Position Summary:

We are seeking a reliable, friendly, and organized Receptionist/Office Assistant to join our team. This front-desk role is essential to the smooth operation of our office and sets the tone for the customer experience. The ideal candidate will be the first point of contact for clients, providing administrative support across the agency and ensuring daily operations run efficiently.

Key Responsibilities:

Greet clients and visitors in a professional, welcoming manner Answer and direct incoming phone calls promptly and courteously Manage incoming and outgoing mail, packages, and deliveries Assist with data entry, document scanning, filing, and organizing client records Maintain a clean and organized reception and common area Support insurance agents with administrative tasks as needed Monitor office supplies and assist with ordering and inventory control Ensure compliance with company procedures and privacy policies

Qualifications:

High school diploma or equivalent required Experience in a customer service or client-facing role Prior experience in an administrative or front desk role (preferred) Strong verbal and written communication skills Excellent organizational and time-management abilities Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to work independently and as part of a team Strong attention to detail and confidentiality Additional Skills (a plus, but not required): Familiarity with insurance terminology or agency management systems Bilingual abilities (English/Spanish)

Work Schedule & Compensation:

Part-Time, 3-4 days a week Monday & Friday are Priority, Tues-Wed-Thurs Flexible Compensation based on experience Expected hours: 20.0 - 25.0 per week

Work Location:

In person