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Decompress Massage Therapy

Front Desk Receptionist

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$35,478 / year median in Minnesota

-6% projected decline

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Job Description

Guest Experience & Sales Team Member Part-time | Mornings, Evenings & Weekends | Plymouth Are you a confident communicator who thrives on the "Obsession with Yes"? We are looking for a goal-driven Guest Service Coordinator to join Decompress Massage Therapy. This role is for someone who loves the challenge of driving sales, maintaining a flawless studio environment, and anticipating a guest's needs before they even ask. If you are a proactive problem solver who wants to contribute to an elite wellness team, we have a seat for you.
What You'll Do:
Be the first and last impression, greet every guest with warmth & professionalism Build meaningful connections with our guests by understanding their needs and preferences, ensuring every interaction feels personal and memorable Create a 5-star experience for every single guest Upsell services & recommend enhancements to enhance the guest's results Promote our membership options to help guests incorporate massage therapy into their wellness routines Ensure every guest pre-books their next visit for consistency & retention Encourage 5-star reviews & referrals to grow our guest base Maintain a clean, organized, and professional front desk & studio space Foster a motivating, high-energy environment, be the team's biggest cheerleader!
Who You Are:
Someone who takes pride in delivering unforgettable guest experiences (#1 priority) Sales-driven & confident, you know how to close the sale without feeling pushy A polished, outgoing communicator who shines in customer interactions Detail-oriented, organized, and tech-savvy (booking software experience is a plus!) Salon, hospitality, retail, or customer service experience? Big plus! Why Join Us? Competitive hourly + membership sign-up commission Work with a positive, supportive team that values excellence A beautiful, vibrant work environment where your skills are celebrated Complimentary monthly massages How to
Apply:
Email your resume to: Courtnie@decompressmassagetherapy.com Questions?
Call us at:
763-288-6775 Ready to be part of a team that thrives on growth, positivity, and success? Apply today!
Job Type:
Part-time Pay:
$15.00 - $18.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Experience:
customer service : 1 year (Required)
Work Location:
In person