Front Desk Coordinator
Job
Robert Half
Saint Paul, MN (In Person)
Full-Time
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Job Description
Description We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team in Saint Paul, Minnesota. In this long-term contract position, you will play a vital role in maintaining smooth front desk operations and ensuring excellent service for visitors and callers. This role is an excellent opportunity for someone with strong communication skills and a passion for organization to contribute to a non-profit organization.
Responsibilities:
- Greet and assist walk-in visitors, ensuring a welcoming and detail-oriented environment.
- Manage a multi-line phone system, directing inbound calls to the appropriate individuals or departments.
- Provide concierge-level services by addressing inquiries and offering guidance as needed.
- Handle incoming and outgoing mail, including sorting, distributing, and preparing correspondence.
- Maintain paper filing systems to ensure records are organized and easily accessible.
- Support the team by managing administrative tasks such as scheduling and data entry.
- Address and resolve basic inquiries or direct them to the appropriate personnel for further assistance.
- Ensure the reception area is tidy and well-maintained at all times.
- Utilize Microsoft 365 tools effectively to support daily administrative operations. Requirements
- Proven experience in receptionist or front desk roles, preferably in a non-profit setting.
- Proficiency in handling multi-line phone systems and managing call transfers.
- Strong organizational skills and attention to detail for tasks like filing and mail distribution.
- Competency in Microsoft 365 Enterprise applications, including Outlook and Word.
- Excellent verbal and written communication skills for interacting with visitors and staff.
- Ability to handle multiple tasks simultaneously while maintaining a positive demeanor.
- Familiarity with general office equipment and administrative procedures.
- A customer-focused approach and the ability to work collaboratively in a team environment.
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