Guest Services :

Greet arrivals warmly, handle check-ins and check-outs, issue room keys, and assign specific rooms based on guest preferences.

Reservations & Communication :

Manage new bookings, answer phone calls, direct inquiries, and provide information on hotel amenities and local attractions.

Billing & Payments :

Process credit card and cash transactions, post charges to folios, balance cash drawers, and resolve billing questions.

Department Coordination :

Work closely with the housekeeping and maintenance teams to report room statuses, repair needs, and guest special requests.

Problem Solving :

Address guest complaints and de-escalate stressful situations with tact and professionalism.

Qualifications & Skills Experience :

Previous background in customer service, hospitality, or administrative roles.

Hard Skills :

Proficiency with computer systems and hotel management software (PMS); capability to lift up to 35 lbs.

Soft Skill s:

Strong verbal communication, patience, multitasking abilities, and a friendly, approachable demeanor. [1, 2] We will train the right person for the job! If you are hospitable and enjoy serving people, you are who we are seeking! Come join a team where the Days are brighter Innside!

Pay:

$14.00 - $15.00 per hour

Education:

Associate (Preferred) Willingness to travel: 25% (Preferred)

Work Location:

In person