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Rock Bridge Animal Hospital

Full Time Front Desk Receptionist

Pay: $16–$20/hr

Posted: 2 weeks ago

Location: Columbia, MO (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/1/2026

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,342 / year median in Missouri

+6% projected growth

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Job Description

•Application required and available on our website (rockbridgeanimal.com/employment). We're looking for someone to make our clients and their pets feel special. If you have excellent communication skills, you enjoy working with people and have a special place in your heart for animals, are able to multitask, and have strong computer skills, then we would love for you to join our team.

REQUIREMENTS

High School Diploma (or GED) Proficient computer knowledge 1 Year of customer service experience

DUTIES:

Providing our clients with excellent customer service. Entering client and patient information into computer. Checking patients in and out for appointments, surgeries, boarding, etc. Collecting and entering payments. Balancing the drawer, creating deposits, and processing end of day. Going to the bank when needed for deposits or change. Preparing coupons, city licenses, and other forms for submission. Answering phones and scheduling appointments. Generating and sending patient reminders via email and postal mail. Calling clients for progress reports, reminders, and appointment confirmation. Educating clients on their pets' health care needs. General hospital cleaning and maintaining the appearance of the front. Assisting other employees as needed. Attending weekly staff meeting (will be tested on various topics presented). Other duties as assigned.

HOURS/COMPENSATION/BENEFITS

35-40 hours a week, Monday - Friday. Pay based on education, experience, and references. Following a 90 day introductory period: 20% off veterinary care for your own pets at our hospital. Veterinary Care Credits earned monthly for pet care at our hospital Uniforms provided. Employee Assistance Program enrollment

APPLICATION

Application required and available on employment page (rockbridgeanimal.com/employment). Resumes are requested in addition to completing the hospital application. Our patients are important to us, so we ask that you do not interrupt their care with phone calls.

Work Remotely No Job Type:

Full-time Pay:

$16.00 - $20.00 per hour

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person