About Us Counseling Associates of the Four States, LLC is a locally owned, employee-owned behavioral health practice proudly serving the Four States region. With offices in Joplin, Carthage, and Neosho, our mission is to provide compassionate, high-quality mental health care while fostering a supportive, family-oriented workplace for our team. We believe our employees are our greatest asset and strive to create an environment where people feel valued, supported, and empowered to grow. What We Offer Modern, professional office environment Family-oriented, team-focused culture Rewarding work serving our local community Comprehensive on-the-job training Competitive pay based on experience Opportunities for growth within a growing practice Job Overview We are seeking a friendly, organized, and dependableReceptionist to join our team. As the first point of contact for our practice, you'll help create a welcoming experience for every client while supporting the daily operations of our offices. This position will complete initial training in our Joplin office. Once training is complete, the primary work location will be assigned based on the needs of the practice and may include our Joplin, Carthage, or Neosho locations. Responsibilities Welcome clients and visitors in a warm, professional manner Answer incoming phone calls, respond to inquiries, and route calls appropriately Schedule appointments and assist with provider calendars Check clients in and out while maintaining confidentiality Maintain a clean, organized, and welcoming reception area Assist with administrative duties including filing, scanning, data entry, and document preparation Process incoming and outgoing mail and deliveries Support staff with general office tasks as needed Maintain strict HIPAA compliance and client confidentiality Communicate professionally with clients, providers, and referral sources Qualifications Previous medical reception or customer service experience preferred Excellent communication and interpersonal skills Strong organizational and multitasking abilities High attention to detail and accuracy Comfortable learning new computer systems and office software (Google Workspace experience is a plus) Professional phone etiquette Ability to work both independently and collaboratively as part of a team Reliable transportation and the ability to train in both the Joplin and Carthage offices Why Join Counseling Associates of the Four States? At Counseling Associates of the Four States, you'll be part of a team that genuinely cares about one another and the clients we serve. Every day provides an opportunity to make a meaningful impact by helping individuals access quality behavioral health services in our community. If you're organized, compassionate, and enjoy working with people, we'd love to hear from you. Please submit your resume and cover letter describing your relevant experience.

Job Type:

Full-time Pay:

$15.00 - $16.00 per hour

Work Location:

In person