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Allergy & Asthma Specialist of KC
Front Desk Coordinator
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Based on Missouri data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,342 / year median in Missouri
+6% projected growth
Job Description
Allergy & Asthma Specialists of Kansas City has an opening for a full-time Front Office Associate to join its growing practice in the Northland. We are a patient centered practice looking for a dynamic individual to coordinate our front desk responsibilities with a positive, professional demeanor.
Job Duties:
- Maintain a "how can I help" attitude at all times.
- Check patients in and out of the clinic; verify demographic and insurance information; collect and record payments; answer patient questions and address concerns.
- Schedule appointments.
- Promptly answer phones and respond to caller's needs.
- Exercise empathy and compassion to comfort anxious patients.
- Follow policies and procedures, suggesting improvements as needed. Qualifications/Skills
- Ability to multi-task, handle high volume scheduling and maintain composure under stress
- Team spirit to switch tasks and support colleagues when needed
- Attention to detail and quality focus
- Previous medical office and front desk experience preferred
- Basic computer skills required
- Knowledge of EMR system; NextGen experience a plus
- Allergy and Asthma Specialists of Kansas City strives to be the healthcare practice of choice for patients seeking care, management and treatment for allergy, asthma, sinus disease and primary immunodeficiency disorders. We hire team players and offer a rewarding work environment with a competitive salary.
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