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Eye Care Associates of St. Louis
Front Desk Receptionist
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Based on Missouri data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,342 / year median in Missouri
+6% projected growth
Job Description
Front Desk Associate - Eye Care Coordinator (Receptionist) Eye Care Associates of St. Louis is seeking an experienced staff member for our office located in Richmond Heights, Missouri. Our Ideal candidate will be able to perform front desk duties as well as other administrative and sometimes clinical tasks as needed. Our current need is for a well-organized, motivated individual who likes variety and must have excellent customer service skills. Front Desk Duties Greet patients professionally when they arrive, providing a welcoming environment Prepare intake forms to ensure all demographic information is obtained Obtain and enter correct medical and vision insurance information in practice management software system Basic billing knowledge and familiarity with VSP / EyeMed will be extremely helpful but not required Accurately check in and check out patients Collect appropriate co-pays, other patient responsible amounts and be able to post payments accurately in our practice management system Make sure all credit cards, cash and check payments are balanced at the end of the day Answering incoming phone calls Register new patients and schedule patient appointments Other general administrative duties Other Skills and Abilities Ability to interact with coworkers and physicians in a courteous and professional manner Positive, motivated, and outgoing with good communication skills Exceptional customer service skills Ability to stay organized / multitask Must be reliable and have good attendance