Laser Assistant & Receptionist

About Vanishing Point Laser Tattoo Removal Vanishing Point opened its doors in 2008 as one of the first of its kind in the region; founded by tattooers Alan Thompson and Nate Strautkalns after realizing the need for removing or lightning unwanted tattoos in the St. Louis community. Vanishing Point works closely with tattooers in the industry allowing us to offer a specialized understanding of how tattoos enter the skin and what it takes to most effectively and safely remove them. This knowledge, combined with our years of experience, sets us apart from other laser tattoo removal options in St. Louis and the surrounding area. Here at Vanishing Point we care deeply about our clients and their results. The tattoo removal process involves both medical risk and personal trust. Working with powerful technologies, such as laser systems, can affect a client's skin, health, and long-term appearance. A strong code of ethical standards ensures treatments are performed safely and responsibly. Our ethical code promotes honesty about results, proper informed consent, and realistic expectations that protect clients from harm and disappointment. We know tattoo removal can be a long and enduring process. Our space is designed to be fun, welcoming, and lighthearted. It's the perfect balance between good vibes and serious progress on tattoo removal making our environment beneficial not only to our clients, but to our wonderful staff as well. We want you to relax, laugh, and feel completely at ease while we stay focused on what matters most: delivering safe, effective treatments and real results. Job Description As a Laser Assistant/Receptionist, you will begin each shift by returning missed calls and text messages, reviewing emails, and ensuring all communications are up to date. You will follow up with patients who have received their initial treatment to support ongoing care and client satisfaction. Throughout the day, you will promptly respond to incoming calls, emails, text messages, and social media inquiries. Additional responsibilities include maintaining accurate client records, managing patient files, and contributing to the practice's online presence by periodically sharing social media content. During high-volume periods, you may assist the laser technician with room turnover to maintain workflow efficiency. You will also be responsible for processing client checkouts and supporting end-of-day tasks, including general cleaning and closing procedures to ensure the workspace remains organized and professional. Duties and Responsibilities Answer phone calls, text messages, and client emails. Guide clients through our booking process. Have a general knowledge of the tattoo removal process and be able to answer general questions. Prepare treatment rooms, equipment and supplies in accordance with treatment standards. Document accurate information and bookings for patients. Be able to provide general pre-post treatment education. Maintain cleanliness and organization of areas while adhering to safety and sanitation protocols. Support their laser technicians as needed to ensure a smooth daily workflow. Strong time management skills, able to multi-task and use critical thinking skills in a fast paced environment. Display clear communication between techs and patients. Preferred Experience Background in medical aesthetics or skincare. Experience as a medical assistant. Front desk or customer service experience. High school diploma or GED.

Pay:

From $18.00 per hour Expected hours: 32.0 per week

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person