Receptionist/Administrative Assistant

Position Summary:

To coordinate all aspects of scheduling surgical procedures and to assist the Business Office Manager in the daily operation of the facility activities in accordance with federal, state and facility policies and procedures. Assists with scheduling/admitting activities, coordinating the reception/admitting activities and promotes communication throughout the facility. Performs clerical and reception duties. Maintains the facility medical records according to established guidelines and requirements.

Minimum Requirements:

Ability to type 40 wpm, use standard office equipment and be computer literate. Knowledge of medical terminology. Minimum one (1) year experience in computerized appointment scheduling. Two (2) years medical clerical experience preferred. Good communication and language skills required.

Clerical Skills:

Effectively plans duties and assignment in order or priority. Records accurate telephone messages. Types correspondence accurately and timely. Files documents correctly, per protocol. Distributes documents correctly and in a timely manner. Gathers month end statistics, produces documentation, and reports findings to appropriate personnel. Performs other duties as assigned. Schedules, reschedules and cancels cases as directed. Obtains necessary admission information during scheduling procedures (insurance information, correct patient demographics). Alerts the Business Office Manager, Medical Director, Clinical Director and/or Administrator when a scheduling conflict occurs. Receives and processes heavy volume of incoming calls. Transfers calls appropriately. Processes incoming and outgoing mail. Demonstrates familiarity with insurance procedures and verifies insurance information when scheduling procedures. Processes cash receipts according to established policies and procedures. Demonstrates familiarity with managed care plans and knows which plans/procedures require vouchers and/or preauthorization. Demonstrates awareness of protocol for malfunctioning equipment and repair and reports to appropriate personnel.

Medical Records Management:

Follows established processes to obtain, manage and utilize patient information to enhance and improve individual and organizational performance in patient care. Provides for confidentiality, integrity and security of medical records. Facilitates timely and accurate medical records management. Maintains a system of filing to ensure prompt location of individual records. Assures a current and complete medical record is obtained for every patient admitted to the facility. Assures all clinical information pertaining to the patient encounter in the facility is centralized in the medical record. Ensures that each medical record contains the original documents as appropriate and available per established policy of medical record content. Participates in medical record QAPI.

Pay:

$21.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person