Find & Apply For Receptionist Jobs in Bozeman, Montana

Overview We are looking for a highly organized, efficient and dependable Front Desk position to join our team. This person is the first point of contact for our patients and primary support for our practiontioners and plays an essential role in keeping our clinic running smoothly. We are looking for someone who takes pride in their work, communicates clearly and can confidently manage multiple responsibilities in a busy clinical environment. The ideal candidate is proactive, detail-oriented and able to prioritize tasks without needing constant direction. This is a hands-on position that combines front desk customer service, administrative responsibilities and maintaining the cleanliness and organization of the clinic.

Job Responsibilities:

Front Desk & Patient Care Welcome patient and clients and provide a warm, professional and positive experience from check-in to check-out. Schedule and manage appointments including paperwork and payments using our booking software. Answer phones and emails, respond to patient inquiries and communicate clearly and professionally with patients and staff. Enforce the communicate clinic cancellation, rescheduling and other policies consistently and professionally. Maintain accurate and organized patient charts, invoices and administrative records. Address patient concerns with compassion, professionalism and good judgment. Clinic Organization & Daily Operations Maintain a clean, organized, and presentable front desk, community space, waiting area and restrooms. Change treatment beds between appointments, ensuring the community treatment room is consistently clean, sanitized and ready for then next patient. Clean and fold laundry, including sheets and towels and other clinic laundry as needed. Wash Acupuncture and Massage cups and maintain clean supplies and retail inventory throughout the day. Perform light and moderate cleaning and general upkeep of the clinic. Restock supplies and maintain inventory. Complete daily cleaning and organizational responsibilities efficiently and in a timely manner. Support the clinic team as needed to ensure the clinic runs smoothly. Administrative & Team Support Manage multiple tasks and changing priorities while maintaining accuracy and attention to detail. Communicate important information to the owner and other team members. Identify and address issues promptly, taking initiative when needed. Ensure responsibilities are followed through to completition without constant reminders The right candidate is: Highly organized and efficient. You know how to prioritize tasks, manage your time and keep things moving. You can complete front desk duties, cleaning responsibilities, and patient needs efficiently while maintaining high standards. An excellent communicator. You communicate clearly, professionally, and respectfully with patients and coworkers. You are comfortable explaining clinic policies, including cancellation and rescheduling policies, in a firm but friendly manner. Proactive and self-motivated. You recognize what needs to be done and take initiative. Detail-oriented. You take pride in accuracy, cleanliness, organization and doing things correctly. You understand that small details make a big difference in the patient experience. Adaptable and calm under pressure. You can multitask, manage unexpected situations, and maintain a positive, professional demeanor in a busy clinic. Comfortable with hands-on work. You understand that keeping the clinic running smoothly includes changing beds, managing laundry, washing cups, and performing light to moderate cleaning throughout the day. Reliable and accountable. You show up prepared, stay productive, take ownership of your responsibilities, and follow through on what needs to be done. Compassionate and professional. You understand that every patient interaction matters and that you represent the clinic at every point of contact. Qualifications Previous experience in a front desk, receptionist, administrative, or customer service role preferred. Healthcare or medical office experience is a plus. Knowledge of HIPPA is a plus. Strong verbal and written communication skills. Comfortable learning and using scheduling software and computer systems. Ability to work independently while also collaborating effectively with a team. Strong time management, organization, and problem-solving skills. Ability to perform light to moderate cleaning and other hands-on clinic duties. What Success Looks Like Success in this role means keeping the front desk organized, patients cared for, treatment area ready, and the clinic running efficiently. We are looking for someone who takes ownership of their work, communicates effectively, stays productive, and understands what needs to be done without needing constant reminders. You should be able to move seamlessly between patient care, administrative tasks, and clinic upkeep while maintaining a high standard of cleanliness and professionalism. If you are organized, efficient, a strong communicator, and take pride in providing excellent patient care while keeping a clinic running smoothly, we would love to hear from you! And you get monthly free massage and acupuncture!

Pay:

$20.00 per hour Expected hours: 15.0 - 25.0 per week

Work Location:

In person