A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Are you someone who loves helping people feel welcomed, cared for, and confident from the moment they walk in the door? Cornerstone Wellness Center is an expanding natural healthcare facility looking for a warm, organized, and mission-minded Front Desk Chiropractic Assistant to be the first friendly face of our practice. This role is ideal for someone who brings clarity, confidence, and care to a fast-paced front office while reflecting our core values of stewardship, diligent service, integrity, growth mindset, excellence, and gratitude. The right person is dependable, nurturing, mentally sharp, detail-oriented, strong with computers, comfortable with basic math and financial accuracy, and able to communicate clearly with patients and teammates. If you enjoy creating an excellent patient experience, solving problems, learning new systems, and serving others with a genuine smile, we would love to meet you.
BENEFITS AND PAY RANGE
$20/hour base pay (plus bonus structure after 6 months). Pay Range $20-25. Must be able to work Monday-Thursday 8:00am -6:30pm. Opportunity for personal development and career advancement. Benefits include in office natural healthcare for employee and immediate family members, private use of gym, medical equipment and nutritional supplements at office cost, paid vacation, major holidays paid, Friday-Sunday off. Retirement Match (after 1 year of employment)
RESPONSIBILITIES AND DUTIES
Welcome new patients, create a positive first impression, and assist with intake paperwork. Keep patients on track with prescribed care and maintain accurate charts. Follow up with and schedule potential patients by phone or digital communication. Enter patient demographics and data into electronic health records. Manage voicemails, emails, and mail with professionalism, confidentiality, and follow-through. Maintain statistics, patient files, treatment plans, and daily schedules. Participate in team trainings, goal setting, role play, and script practice with a growth mindset. Keep the front office clean, organized, welcoming, and reflective of excellent patient care. Use EHR, Word/Excel, and digital platforms accurately and efficiently. Prepare patient paperwork, schedules, financial information, and related files. Verify insurance benefits through online portals and phone calls. Answer phones, reschedule appointments, support new patient calls, and handle objections professionally. Receive payments, post to accounts, and support accurate financial records. Complete financial processing, payment collection, and ledger balancing with accuracy and confidentiality. Prepare end-of-day reports, huddle sheets, statistics, and tracking tools with numerical accuracy.
REQUIREMENTS AND QUALIFICATIONS
Stable work history showing dependability, ownership, and commitment. Trainable, compassionate, mentally sharp, and committed to integrity, excellence, gratitude, and diligent service. Trustworthy, ethical, and respectful of confidential patient and business information. Cooperative, feedback-oriented, growth-minded, and able to solve problems well. Strong mental clarity, judgment, organization, and attention to detail in a fast-paced setting. Comfortable with basic math, payment posting, balancing totals, reports, and billing accuracy Aligned with our values of stewardship, diligent service, integrity, personal growth, excellence and gratitude. Strong computer skills, including Word, Excel, EHR, online portals, payment systems, and new technology. Confident, professional phone skills. Able to work at a fast pace and assist patients who need help getting around.
APPLICATION INSTRUCTIONS
We are looking to fill this position by September 15th. To apply, please submit your resume, cover letter, and a brief selfie video via email to cristindreher@yahoo.com explaining why you are a strong fit, how you reflect Cornerstone Wellness Center's core values of stewardship, diligent service, integrity, growth mindset, excellence, and gratitude, and how your clarity, empathy, certainty and accuracy would support this role. Applicants who do not submit a video will not be considered. Selected candidates will complete an interview, a working interview and job shadow. Thankyou.