A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Do you love people as much as you love pets, enjoy leading a team, and want to make a difference every day? Peak City Veterinary Hospital is looking for an enthusiastic, experienced Veterinary Receptionist to join our close-knit, compassionate team. We're more than just a veterinary hospital—we're a group of people who genuinely enjoy working together, love helping pets and their families, and believe kindness, teamwork, and exceptional client service go hand in hand. If you're someone who takes pride in your work, enjoys mentoring others, thrives in a fast-paced environment, and wants to help build an outstanding client experience, we'd love to meet you. Why You'll Love Working Here We've proudly cared for the pets and families of Apex for over six years, and we've built a culture where our team members feel valued, supported, and encouraged to grow. What you'll enjoy: Four-day work week with no weekends Competitive pay and benefits Continuing education and leadership development opportunities A collaborative three-doctor team that values communication and teamwork A supportive leadership team that believes in coaching rather than micromanaging Opportunities to help shape hospital processes and mentor team members A positive workplace where everyone works together and celebrates successes A practice committed to providing exceptional care while maintaining a healthy work-life balance Our mission is simple: Happy, healthy pets. Informed, happy owners. A team that enjoys coming to work every day. What You'll Be Doing As our Veterinary Receptionist, you'll help ensure every client has an exceptional experience while supporting and leading our Client Service Representative team.
Responsibilities include:
Leading, mentoring, and supporting our reception team Helping train new team members and encouraging continued growth Providing exceptional customer service during every client interaction Assisting with scheduling, appointment flow, and front desk efficiency Managing incoming calls, emails, and client communications Addressing client concerns professionally and helping resolve issues Working closely with doctors, technicians, and hospital leadership to keep the day running smoothly Assisting with administrative duties and helping improve hospital workflows Creating a welcoming, organized, and compassionate environment for clients and patients No two days are ever the same, and you'll play an important role in helping our hospital succeed. What We're Looking For We're looking for someone who is dependable, positive, and excited to lead by example.
Our ideal candidate has:
At least two years of veterinary receptionist experience (required) Previous leadership, supervisory, or training experience (preferred) Excellent communication and customer service skills Strong organizational and multitasking abilities The ability to remain calm and solution-focused in a fast-paced environment A positive attitude and willingness to help wherever needed Excellent attention to detail A team-first mindset with a passion for mentoring others Most importantly, we're looking for someone who enjoys building lasting relationships—with clients, coworkers, and their pets. Our Culture Culture matters here. We believe great veterinary medicine starts with great teamwork. We support one another, communicate respectfully, pitch in when someone needs help, celebrate successes together, and always put our patients first. We're proud of our team-first, no-gossip culture , where kindness, accountability, professionalism, and respect are expected from everyone. As our Lead Receptionist, you'll help protect and strengthen that culture by setting the tone each day through positivity, accountability, and servant leadership. If you're looking for a place where you'll be appreciated, encouraged to grow, and surrounded by people who genuinely care about one another, you'll fit right in.
Benefits Competitive hourly pay:
$18.00-$20.00 per hour (based on experience) Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Paid Time Off Employee discount Uniform allowance Continuing education Leadership development opportunities Full-time position Ready to Join Our Team? If you're looking for more than "just another veterinary receptionist job" and want to be part of a practice that values teamwork, compassion, leadership, learning, and exceptional client service, we'd love to hear from you. Apply today by sending us your resume. We can't wait to meet you!
Experience Veterinary Receptionist:
2 years required Leadership or supervisory experience preferred Location Apex, NC 27502 (In person) Benefits 401(k) 401(k) matching Dental insurance Employee discount Health insurance Vision insurance Paid time off Uniform allowance Ability to Relocate Apex, NC 27502: Relocate before starting work (Required) Work Location In person
Pay:
$18.00 - $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance
