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Receptionist/Front Desk
Career Insights for Receptionist
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Scorecard
Based on North Carolina data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,974 / year median in North Carolina
+11% projected growth
Job Description
The receptionist will be responsible for greeting patients, accepting payment at time of service, answering telephones and scheduling appointments and data entry of patient demographics. High School Diploma required. Medical office training or CMA certification preferred. Basic knowledge of third party reimbursement and medical terminology desired. Strong oral and written communication skills and a pleasant demeanor. Ability to organize and coordinate assignments independently. Minimum of 2 yearsExperience in a physician's office and in patient registration required.