Athletic Republic Cary, NC - Front Desk Receptionist (Part Time)

About Us:

Athletic Republic Cary is a premier adult fitness and sports performance training center, offering cutting-edge training programs for both adults and student-athletes in the Cary community. Our mission is to provide personalized, science-based training to help our members reach their full potential. Now, we're looking for a Front Desk Receptionist who shares our passion for fitness and delivering exceptional customer service.

Position Overview:

As the first point of contact for our members and guests, you'll set the tone for their experience at Athletic Republic. This role is essential for maintaining a welcoming and organized environment at our training center. We're looking for someone with excellent communication skills, who is organized, personable, and thrives in a fast-paced environment. This part-time position offers hours from Monday - Friday, 2:30 PM to 7:00 PM, perfect for individuals seeking afternoon work in an energetic and fitness-focused setting.

Responsibilities:

Warmly greet and assist members and guests, creating a welcoming and positive environment. Provide information on our programs, services, and amenities, ensuring every guest feels informed and excited about Athletic Republic. Assist with member check-ins and registrations, managing data entry and member records with accuracy. Answer and direct phone calls, fielding inquiries related to classes, memberships, and general facility information. Handle membership processes including new sign-ups, renewals, and cancellations, while also addressing billing inquiries. Support the scheduling of fitness classes, personal training sessions, and other member activities. Maintain a clean and organized front desk area to uphold our facility's professional appearance. Assist with light administrative tasks, including email marketing efforts and client relationship management. Process payments for memberships, merchandise, and services while ensuring confidentiality and accuracy. Jump in on other tasks to support the team as needed.

Qualifications:

High school diploma or equivalent; additional coursework in hospitality, customer service, or office administration is a plus. Previous customer service experience, ideally in a front desk or receptionist role. Excellent verbal and written communication skills with a friendly, outgoing demeanor. Strong organizational and multitasking abilities with an eye for detail. Competency with computer systems, including proficiency in Microsoft Office and membership management software. Ability to remain calm and positive in high-pressure situations. A genuine interest in fitness, wellness, and health is a big plus! Professional appearance and a positive attitude reflective of our team values.

Perks:

Enjoy a free training membership as part of the team—train like our members do! Be part of a supportive and energetic team environment where your contributions are valued. Engage with our vibrant community of fitness enthusiasts and student athletes.

Equal Opportunity Employer:

We believe in fostering an inclusive environment for all our employees and members. Athletic Republic is an equal opportunity employer, and we celebrate diversity across all lines of race, color, religion, sex, national origin, age, disability, and genetics.

Job Type:

Part-time Expected hours: No less than 22.5 per week

Benefits:

Employee discount

Work Location:

In person