Veterinary Receptionist Western Veterinary Partners - 3.8 Charlotte, NC Job Details Part-time | Full-time $15 - $19 an hour 11 hours ago Benefits Health insurance Dental insurance Paid time off Uniform allowance Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Financial transaction processing Phone communication Client rapport building Greeting customers Accurate transaction records management Financial records management Financial record maintenance Telephone systems Multi-line phone systems Veterinary administrative support Office phone management Full Job Description Brawley Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

Compensation:

$15 - 19 per hour, for each hour worked

Schedule:

This is a part-time position , with a flexible schedule . Saturday coverage rotates approximately once per month — the practice is closed the 1st and 3rd Saturdays of each month, so weekend commitment is minimal. No on-call requirements. Full-time Benefits Package

•: Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program (EAP) 401k with company match Paid time off in accordance with site policy and applicable law Personal pet discount Uniform allowance Part-time team members may be eligible for limited benefits in accordance with company policy and state law M inimum qualifications and skill set: 3+ years of experience in a customer service, reception, or client-facing role Previous veterinary receptionist or healthcare-related front-desk experience

REQUIRED

Proficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clients Experience working with veterinary practice management software, especially Avimark, preferred Exceptional verbal and written communication skills Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations Experience scheduling appointments and coordinating calendars preferred Ability to accurately process payments and maintain financial records Ability to remain calm, professional and solution-oriented during busy periods Why choose Brawley Animal Hospital? Brawley Animal Hospital is a 3-doctor small animal practice in Mooresville, NC — trusted by the Lake Norman community since 2004 and built by co-owners who genuinely love what they do. The clinic offers a full range of services including wellness, surgery, dentistry, in-house diagnostics, laser therapy, grooming, and nutrition counseling, all under one roof with a team known for going above and beyond for every patient who walks through the door. Mooresville itself is one of the most desirable places to live in the Carolinas — a lakeside community on Lake Norman, just 30 miles from Charlotte, with a strong local identity, outdoor recreation, and a lifestyle that's hard to beat. No on-call, no weekends (just a half-day Saturday once a month), and a team of long-tenured colleagues who chose to stay — because this is genuinely a great place to work. Ready to join a team that treats pets like family and people like professionals? Apply today! #LI-KG1 Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact . Hiring decisions will be based on merit, qualifications and the legitimate needs of the business. Candidate Privacy Notice