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Lume Pediatric Dentistry & Orthodontics
Front Desk Coordinator
Career Insights for Receptionist
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Scorecard
Based on North Carolina data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,974 / year median in North Carolina
+11% projected growth
Job Description
Dedicated to ensuring every child has access to quality dental care in a warm and welcoming environment.
Position:
Front Desk Coordinator The Front Desk Coordinator prepares the patient waiting area daily to receive guests, ensuring a well-functioning and aesthetically positive experience. This role supports clinic by responding to all patient communications, including email, voice messages, and other outlets, in a timely manner.Duties include:
Notifies patients of any outstanding balances at the time of appointment, securely collecting payments at time of service, maintaining accurate recordkeeping and deposits of all cash transactions. Works to keep our schedules full, seeking opportunities to provide patients with timely appointments, confirming schedules, and contacting 'no-show' patients.Experience/Skills:
Experience:
1+ year(s) of medical/dental front desk experience or equivalent. Proficiency in Patient Management Software. Experience with Dentrix Ascend, a plus. Strong Communications skills (verbal, written and listening). Excellent interpersonal skills. Bi-lingual in Spanish, helpful.Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Paid time off Vision insuranceWork Location:
In personPay:
From $18.00 per hour Expected hours: 32.0 - 36.0 per weekBenefits:
401(k) Employee assistance program Flexible spending account Health insurance Health savings accountWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance