We are seeking a friendly and professional Front Desk Agent to join our hotel team in Durham. This role involves greeting guests, handling reservations, and ensuring a smooth check-in/check-out process.
Key Responsibilities:
Greet and assist guests with check-ins and check-outs Answer phones and handle guest inquiries Manage reservations and payments Provide information about hotel services and local attractions Maintain a clean and organized front desk area
Requirements:
Customer service experience preferred Basic computer skills and attention to detail Strong communication and problem-solving skills Ability to work flexible shifts, including weekends