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Hamilton Beach Brands, Inc.
Receptionist - Full-time
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Job Description
Are you a people person who thrives in a fast-paced environment and enjoys making a positive impact every day? We are seeking a friendly, professional, and highly organized Receptionist to serve as the welcoming face and voice of our community.
As the first point of contact for residents, visitors, families, and employees, you'll play a vital role in creating a warm and inviting atmosphere while supporting the daily operations of our retirement community. What You'll Do Greet and assist visitors, residents, and employees with exceptional customer service Answer and direct incoming calls in a professional and courteous manner Maintain visitor sign-in logs and issue visitor badges to support community security Assist Administration by reporting potential safety concerns or security issues Perform general receptionist, clerical, and administrative duties Provide clerical support for residents and departmental operations Help maintain daily census information, including:
Room changesLevel of Care changesMove-ins and move-outsResident discharges and deaths Ensure accurate tracking of resident information for billing purposes Support Accounts Payable functions or learn Accounts Payable processes as needed Manage multiple priorities while maintaining accuracy and professionalism What We're Looking ForEducationHigh School Diploma or GED requiredExperiencePrevious office or receptionist experience requiredProficiency with Microsoft Office applications, including Word and ExcelExperience in a retirement community, healthcare, or senior living environment preferredSkills & QualificationsIntermediate to advanced computer skillsStrong typing skillsExcellent organizational abilities and attention to detailOutstanding verbal and written communication skillsFriendly, professional, and customer-focused demeanorAbility to multitask and adapt to changing prioritiesStrong interpersonal skills and ability to work effectively with residents, families, visitors, and staff Why You'll Love Working With UsMeaningful work that positively impacts the lives of seniorsSupportive and welcoming team environmentOpportunities to learn and grow professionallyStable, rewarding career in a respected retirement communityEOE/Disability/Vets
As the first point of contact for residents, visitors, families, and employees, you'll play a vital role in creating a warm and inviting atmosphere while supporting the daily operations of our retirement community. What You'll Do Greet and assist visitors, residents, and employees with exceptional customer service Answer and direct incoming calls in a professional and courteous manner Maintain visitor sign-in logs and issue visitor badges to support community security Assist Administration by reporting potential safety concerns or security issues Perform general receptionist, clerical, and administrative duties Provide clerical support for residents and departmental operations Help maintain daily census information, including:
Room changesLevel of Care changesMove-ins and move-outsResident discharges and deaths Ensure accurate tracking of resident information for billing purposes Support Accounts Payable functions or learn Accounts Payable processes as needed Manage multiple priorities while maintaining accuracy and professionalism What We're Looking ForEducationHigh School Diploma or GED requiredExperiencePrevious office or receptionist experience requiredProficiency with Microsoft Office applications, including Word and ExcelExperience in a retirement community, healthcare, or senior living environment preferredSkills & QualificationsIntermediate to advanced computer skillsStrong typing skillsExcellent organizational abilities and attention to detailOutstanding verbal and written communication skillsFriendly, professional, and customer-focused demeanorAbility to multitask and adapt to changing prioritiesStrong interpersonal skills and ability to work effectively with residents, families, visitors, and staff Why You'll Love Working With UsMeaningful work that positively impacts the lives of seniorsSupportive and welcoming team environmentOpportunities to learn and grow professionallyStable, rewarding career in a respected retirement communityEOE/Disability/Vets
Benefits
- Dental Insurance