Baird's Animal Hospital is seeking an experienced, dependable, and compassionate receptionist to join our team. Our hospital is an extremely fast-paced environment , so the ideal candidate must be organized, confident, efficient, and able to manage multiple responsibilities while remaining professional. Previous receptionist experience is required. Veterinary or medical-office experience is strongly preferred. Responsibilities include but are not limited to: Greeting clients and checking patients in and out Answering and managing a high volume of phone calls Scheduling appointments and emergencies appropriately Providing clients with accurate estimates and clearly reviewing anticipated costs Collecting payments and following all hospital policies regarding financial matters Maintaining accurate client and patient information Communicating effectively with clients, doctors, and team members Handling stressful or emotional situations with patience and compassion Keeping the reception area clean and organized The ideal candidate will demonstrate initiative, excellent communication and customer-service skills, strong attention to detail, dependable attendance, and the ability to multitask without sacrificing accuracy. This person must be comfortable discussing financial matters professionally, consistently following hospital policies, and asking for clarification when needed. If you are experienced, motivated, proactive, and thrive in a demanding, team-oriented environment, we would love to hear from you.

Pay:

$11.00 - $16.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

401(k) matching Employee discount Health insurance Paid time off Retirement plan Uniform allowance Application Question(s): Saturday availability is required for this position. Are you available to work Saturdays as scheduled? Have you previously worked in a veterinary hospital, medical office, or another high-volume reception environment? If yes, please explain. This position requires previous receptionist experience. Please list the employer where you gained this experience and the dates you worked there. Are you comfortable answering multiple phone lines while checking clients in and out and assisting team members? Have you used veterinary or medical practice-management software? If so, which programs? This position requires dependable attendance and punctuality. Is there anything that would prevent you from consistently arriving on time for scheduled shifts?

Experience:

Receptionist:

2 years (Required) Customer service: 1 year (Required)

Billing:

2 years (Required) Shift availability: Day Shift (Required)

Work Location:

In person