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MS
Mikula Salon and Spa
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on North Carolina data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,974 / year median in North Carolina
+11% projected growth
Job Description
Job Overview:
We are seeking an organized and customer-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate person or department
- Manage incoming and outgoing mail and packages
- Assist with scheduling appointments and maintaining calendars
- Handle customer inquiries and provide accurate information about our products or services
- Coordinate and assist with various administrative tasks such as filing, data entry, and document preparation
- Maintain cleanliness and organization of the front desk area
Experience:
- Prefer experience in a beauty/salon/spa environment but not mandatory
- Strong proofreading skills to ensure accuracy in written communications
- Familiarity with front desk operations and phone systems
- Ability to coordinate projects and assist with event planning
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong organizational skills to manage multiple tasks efficiently If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.