About Raw Beauty Esthetics Raw Beauty Esthetics is a luxury, results-driven spa dedicated to providing exceptional skincare, waxing, and beauty services. We pride ourselves on creating a welcoming, professional, and personalized experience for every client who walks through our doors. We are looking for a friendly, organized, and dependable Front Desk Coordinator to join our team and help ensure our spa operates smoothly while delivering an outstanding client experience. Position Overview The Front Desk Coordinator is the first point of contact for our clients and plays an important role in maintaining the overall atmosphere and daily operations of the spa. This position requires someone who is personable, detail-oriented, proactive, and passionate about the beauty and wellness industry. Responsibilities Greet clients warmly and provide an exceptional customer service experience. Manage appointments, bookings, cancellations, and rescheduling through our booking system. Answer phone calls, respond to text messages, emails, and client inquiries. Check clients in and out, process payments, and assist with retail purchases. Educate clients on available services, skincare products, memberships, and promotions. Maintain a clean, organized, and welcoming reception area. Assist estheticians with daily scheduling, client communication, and spa operations. Monitor appointment confirmations, follow-ups, and rebooking opportunities. Help promote spa services, retail products, and membership programs. Assist with inventory management and restocking retail products and supplies. Support social media engagement and basic marketing tasks when needed. Ensure spa policies and procedures are followed consistently. Qualifications Previous customer service, receptionist, or front desk experience preferred. Experience in a spa, salon, medical aesthetics, or beauty environment is a plus. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Comfortable using booking software, computers, and payment processing systems. Ability to multitask and remain professional in a fast-paced environment. Reliable, punctual, and able to work independently. A genuine interest in skincare, beauty, and wellness. Sales experience or comfort recommending services and products is preferred. Ideal Candidate We are looking for someone who is: Friendly, welcoming, and naturally personable. Professional with a polished appearance and positive attitude. Proactive and able to anticipate what needs to be done without constant direction. Comfortable communicating with clients and making service recommendations. A team player who takes pride in maintaining a beautiful, organized spa environment. Excited to grow with a small, growing beauty business. What We Offer A welcoming and supportive team environment. Opportunities to learn about professional skincare and the beauty industry. Employee discounts on select services and skincare products. Opportunities for professional growth as the business expands.

Pay:

$16.00 - $20.00 per hour Expected hours: 20.0 - 30.0 per week

Work Location:

In person