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JT
Journey Towards Improving Health LLC
Bilingual Office Assistant/Receptionist
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Based on North Carolina data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,974 / year median in North Carolina
+11% projected growth
Job Description
Job Overview We are seeking a dynamic and organized Bilingual Office Assistant to join our team! This vital role is the first point of contact for visitors and callers, ensuring smooth daily operations within a professional and welcoming environment. The ideal candidate will be energetic, detail-oriented, and possess strong multitasking abilities. You will handle a variety of administrative tasks, support office management functions, and provide exceptional customer service to clients, vendors, and team members alike. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a positive workplace atmosphere. Responsibilities Greet visitors warmly, manage front desk operations, and direct guests appropriately Answer multi-line phone systems efficiently using proper phone etiquette and provide excellent customer support Manage calendar appointments, schedule meetings, and coordinate office events with strong organizational skills Perform data entry, maintain filing systems, and ensure accurate record-keeping using Microsoft Office, Google Workspace, and other office software Handle clerical duties such as proofreading documents, managing correspondence, and processing invoices with attention to detail Support bookkeeping activities using QuickBooks or similar accounting tools as needed Assist with office management tasks including supply inventory, mail distribution, and general administrative support Qualifications Bi-lingual is a requirement Proven office experience or administrative experience in a professional setting Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently Bilingual abilities are highly desirable to assist diverse client needs Experience with multi-line phone systems, data entry, filing, and proofing documents is preferred Knowledge of medical or dental receptionist duties is a plus but not required Personal assistant or medical receptionist experience can be advantageous for this role Demonstrated customer service skills with a friendly demeanor and professional phone etiquette Join us in creating a vibrant work environment where your organizational talents shine! This role is essential in ensuring our office runs smoothly while delivering top-tier support to everyone who walks through our doors. We value proactive individuals eager to grow their career in office management and customer service excellence.