Job Summary We are seeking a friendly and organized Front Desk Associate to join our dental office team. In this role, you will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. The ideal candidate will have strong communication skills, a professional demeanor, and the ability to handle multiple responsibilities efficiently. This position offers an opportunity to be part of a caring healthcare environment focused on patient satisfaction and efficient practice management. Duties Greet patients warmly upon arrival and assist with check-in and check-out procedures Manage patient appointments, schedule follow-up visits, and coordinate with the dental team to ensure timely patient flow Answer phone calls promptly, address patient inquiries, and provide information about services offered Verify patient insurance information and update electronic health records accurately Collect payments and process billing transactions in accordance with office policies Maintain a clean and organized front desk area to promote a welcoming environment Assist with administrative tasks such as filing, faxing, and managing correspondence Ensure compliance with office policies and procedures while maintaining confidentiality of patient information Support the dental team as needed to facilitate efficient daily operations Skills Excellent interpersonal and communication skills to interact effectively with patients and staff Strong organizational abilities with attention to detail Ability to multitask in a fast-paced environment while maintaining professionalism Proficiency in basic computer applications and familiarity with opendental software is preferred Customer service-oriented mindset with a friendly, approachable attitude Dependability and punctuality to ensure smooth office operations Ability to handle sensitive information discreetly and professionally following all HIPAA guidelines Dental office experience preferred This role is essential for creating a positive experience for our patients while supporting the overall efficiency of our dental practice. We welcome motivated candidates who are eager to contribute to a caring healthcare environment.

Work Location:

In person