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WV
Willow Valley Resort
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on North Carolina data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,974 / year median in North Carolina
+11% projected growth
Job Description
Job Overview We are seeking a friendly Front Desk Receptionist to be the welcoming face of our organization to work at the front office at our resort. Responsibilities Greet guests with professionalism and enthusiasm, ensuring a warm and welcoming atmosphere Manage phone calls and handling reservations, checking in guests, & assisting guests when needed Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Drive Workspace applications for document creation, spreadsheets, and communication Strong computer literacy with the ability to perform data entry accurately and efficiently Excellent phone etiquette and experience managing multi-line phone systems for professional communication Demonstrated organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment No experience required, on the job training will be provided Exceptional customer service skills with a friendly demeanor and strong client communication abilities. Must have reliable transportation