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Fab Medical Aesthetics

Front Desk Receptionist

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Job Description

Front Desk Receptionist (Wake Forest, NC) Part-Time (10-20 hours/week to start, with room to grow in hours, pay, and responsibility) Starting at $17/hour and up based on experience Reports to: Spa Manager About Us Fab Medical Aesthetics is a boutique medspa in Wake Forest offering Botox/injectables, dermal fillers, laser hair removal, facials/skincare, and IV therapy/wellness. We pride ourselves on personalized, relationship-driven client care and a polished, professional client experience from the moment someone walks through the door. About the Role We're looking for an experienced Front Desk Receptionist to manage the schedule, greet and check in clients, handle payments and product sales, and set the tone for a warm, professional client experience. We're starting this position part-time (10-20 hours/week) with a trial period to make sure it's a great fit on both sides with the opportunity to grow into more hours, higher pay, and expanded responsibility (including a potential future Front Desk Lead role) for the right person. Responsibilities
  • Manage day-to-day front desk operations, including multi-provider scheduling in Boulevard
  • Greet clients, check them in/out, and process consent forms
  • Handle payment processing, retail/product sales, and membership upsells
  • Answer and manage a multi-line phone system and online booking inquiries
  • Maintain a clean, organized, and professional front-of-house environment
  • Confidently and calmly handle client questions or concerns in person
  • Support the Spa Manager with day-to-day front desk coordination Requirements
  • Minimum 2 years of front desk/client coordinator experience in a medspa, salon, or medical/dental office
  • (required
  • general retail or unrelated office experience will not be considered)
  • Experience with a client scheduling platform;
  • Boulevard experience strongly preferred
  • Strong track record of medspa/aesthetic service sales
  • comfortable upselling services, memberships, and retail products
  • Marketing or social media experience a plus (we're always looking to grow our online presence)
  • Strong verbal communication and in-person client service skills
  • Reliable, punctual, and able to work Thursdays in addition to other hours
  • Must be able to comply with our professional appearance policy, which includes no visible tattoos and no facial piercings while on shift To Apply Please answer the screening questions and include 2-3 sentences describing your experience with client scheduling software (Boulevard, Vagaro, Aesthetix, etc.
) and any medspa/aesthetic sales experience.
Pay:
$17.00
  • $25.00 per hour Expected hours: 10.0
  • 32.
0 per week
Benefits:
Employee discount Flexible schedule Application Question(s): Are you comfortable with a part-time schedule of 10-20 hours/week to start? Have you used Boulevard or a similar scheduling platform? Do you have experience selling medspa or aesthetic services, memberships, or retail products? Are you able to comply with a professional appearance policy that includes no visible tattoos and no facial piercings while on shift? In 2-3 sentences, describe your experience with client-facing scheduling software and any medspa/aesthetic sales experience. What days/hours are you available to work?
Experience:
Med spa: 2 years (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance
  • Discounts/Reimbursements