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SH
SLEEPINN HOTEL
Front Desk Clerk
Career Insights for Receptionist
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Scorecard
Based on North Carolina data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,974 / year median in North Carolina
+11% projected growth
Job Description
Job Summary We are seeking an energetic and detail-oriented Front Desk Clerk to serve for firstshift(7am to 3pm) and third shift (11pm to 7am) as the welcoming face of our franchise hotel. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an excellent opportunity to develop your office management skills while supporting daily operations with efficiency and professionalism. Responsibilities Greet visitors, clients, and staff warmly, ensuring a positive first impression. Manage multi-line phone systems to handle inquiries promptly and professionally. Schedule appointments and maintain calendars using productivity software and calendar management tools. Perform data entry tasks accurately using spreadsheets, Microsoft Office applications, and other office management software. Handle incoming and outgoing correspondence, including emails, mail, and phone communication with attention to detail. Maintain a clean, organized front desk area and ensure all office supplies are stocked and accessible. Assist with clerical tasks such as proofreading documents, word processing, and basic office support duties to facilitate smooth daily operations. Placing breakfast item for guests Skills Proven experience with office management, administrative support, or clerical roles in a professional setting. Strong computer literacy including proficiency in Microsoft Office (Word, Excel), spreadsheets, data entry, and productivity software. Excellent customer service skills with the ability to communicate effectively via phone and in person. Familiarity with multi-line phone systems, calendar management, and phone etiquette. Bilingual abilities are highly desirable to serve diverse client needs effectively. Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment. Technical proficiency in office equipment such as printers, scanners, and basic troubleshooting of computer issues is preferred. Experience in medical receptionist roles or similar environments is a plus but not required. Proven computer skills Join our team as a Front Desk Clerk where your enthusiasm for helping others combined with your organizational expertise will make a meaningful impact every day!