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ROCK VALLEY PHYSICAL THERAPY CENTER

Clinic Experience Associate

Career Insights for Receptionist

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Based on Nebraska data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$34,712 / year median in Nebraska

+5% projected growth

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Job Description

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? Rock Valley Physical Therapy is looking for a full-time Clinic Experience Associate to join our team in Gretna, NE. As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors. Your role will be essential in keeping our clinic running smoothly and efficiently.
Day-to-day responsibilities include:
Greeting and checking in patients with warmth and professionalism Scheduling appointments and managing the clinic calendar Verifying insurance and collecting accurate patient information Answering phone calls and responding to patient inquiries Supporting the front desk with a focus on detail and organization Why Rock Valley? At Rock Valley Physical Therapy, we don't just treat patients-we build relationships. Our team is known for its positive energy, teamwork, and commitment to exceptional care. As a Clinic Experience Associate, you'll be at the heart of that mission, helping patients feel heard, supported, and valued from start to finish. Ready to Make a Difference? If you're looking for a rewarding opportunity in healthcare where you can make a real impact every day, we'd love to meet you. Apply today and take the first step toward joining the Rock Valley Physical Therapy team. We offer a competitive salary, bonus and benefit package including health insurance, profit share, 401k retirement plan and exceptional working environment.

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Other Retirement and Savings