Job Summary We are looking for an energetic, reliable and sales-focused

FITNESS SALES & FRONT DESK ASSOCIATE

to join our boxing and fitness club in East Windsor. This is not a traditional receptionist role. The position combines front desk responsibilities, member service and membership sales. You will be expected to actively engage with prospective members, follow up with leads and help convert interest into memberships while supporting the daily operation of the club. You will be the first point of contact for members, guests and prospective clients.

RESPONSIBILITIES

Greeting members and prospective clients in a professional and welcoming manner Responding promptly to calls, texts and online inquiries Following up with new leads and prospective members Scheduling trial classes and appointments Explaining boxing, fitness, youth programs, class schedules and membership options Giving club tours and helping prospective members select the right membership Supporting membership sales and enrollment Checking members into classes Assisting with membership questions, account updates, freezes and cancellation requests Assisting with billing questions and following up on past-due accounts when needed Maintaining accurate member and prospect information Supporting retail sales and inventory Keeping the front desk and surrounding areas clean, organized and professional Communicating schedule updates and other club information to members Supporting trainers and management with daily club operations Requirements Someone who is dependable, organized, professional and comfortable speaking with people in person, by phone and by text. You must be able to multitask, follow through on responsibilities and communicate clearly with both members and prospects. Sales ability is important. The ideal candidate is comfortable following up with leads, explaining membership options and asking prospective members to join. Previous experience in sales, fitness, customer service, front desk operations or a membership-based business is preferred. Experience in a gym or boxing environment is a plus. We are looking for someone who takes initiative, is accountable, works well independently and understands that strong customer service and consistent sales follow-up are both essential to the success of the club. Ability to solve customer service problems efficiently while maintaining a positive attitude. Join us and become part of a fast-paced fitness environment where you can build relationships, contribute to membership growth and play an important role in the day-to-day success of the club.

Pay:

From $17.50 per hour Expected hours: 12.0 - 20.0 per week Application Question(s): Do you have experience using CRM or membership management systems to track leads, follow up with prospects, and manage customer information?

Experience:

Sales or Hospitality:

1 year (Preferred)

Front Desk:

1 year (Preferred)

Work Location:

In person