We are seeking someone who is energetic, team minded and dependable individuals to join our team as a Service Receptionist/BDC. You will be the first point of contact for customers visiting service department and will be instrumental in providing the ultimate experience. Working as part of a team, you will be responsible for handling inbound calls, answering questions and setting appointments.

RESPONSIBILITIES

Receive calls and set appointments for service customers Make outgoing calls to customers to confirm service appointments, reschedule missed appointments, and follow-up calls Calculate the customer's bill using the dealership's computer system Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution

Filing Full Time:

5 days a week , must be able to work some

Saturdays Job Type:

Full-time Pay:

From $18.00 per hour

Experience:

Customer service: 2 years (Preferred)

Work Location:

In person