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Signature Health and Wellness

Front Desk Receptionist/Office Assistant

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$38,335 / year median in New Jersey

+6% projected growth

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Job Description

Signature Health and Wellness is a multidisciplinary office that offers chiropractic, physical therapy, acupuncture and massage therapy services . We are looking for a responsible Front Desk Receptionist to join our office team. You must be motivated, outgoing and a people person, and have a great attitude and personality. Our hours are Monday through Thursday 10-7pm and Fridays 12pm-5pm. There is room to grow and there are bonuses as well as a competitive starting hourly rate. $18-$20 per hour depending on experience.
Front Desk Receptionist Job Responsibilities:
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related results as needed.
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
Paid time off
Work Location:
In person