Overview We are seeking a dependable, bilingual Front Desk Receptionist & Administrative Assistant to join our busy chiropractic practice. In this role, you will be the face of our clinic, welcoming patients and managing our daily schedule while handling key administrative duties, including intake verification, attorney correspondence, PIP/Workers' Comp paperwork, and HIPAA-compliant recordkeeping. If you are organized, self-directed, and fluent in English and Spanish or Creole, we invite you to apply!

Scheduled Hours:

Monday, Wednesday, Thursday, Friday 8:30 AM- 5:00

PM Saturday:

8:30 AM -12:30 PM Key Responsibilities Front Desk & Patient Care Greet patients warmly, manage check-ins/check-outs, and maintain a clean, professional reception area. Handle incoming calls, schedule appointments, coordinate patient follow-ups, and make weekly no-show reminder calls. Intake & Legal/Insurance Documentation Review intake paperwork for 100% completion; verify Auto Accident (PIP), Workers' Compensation, and Slip & Fall case details. Scan and organize documents into patient charts under appropriate Intake folders. Email or fax medical records and pre-certs daily to attorneys and ordering facilities, maintaining accurate fax confirmation logs. Process daily mail and email; handle fax EOB appeals to PIP carriers. Administrative Compliance & Tracking Maintain the office filing system and update billing statements weekly. Maintain the bi-weekly Non-Compliance List and draft notification letters for attorneys. Ensure strict confidentiality of all patient health information in compliance with HIPAA guidelines.

Qualifications & Requirements Language:

Fluent bilingualism in English/Spanish or English/Creole (Required).

Administrative Skills:

Strong organizational skills, high attention to detail, and multitasking ability with minimal supervision.

Technical Proficiency:

Proficient with computers, office equipment, scanning/faxing systems, and basic office software.

Professional Standards:

High integrity, excellent phone etiquette, strong follow-through, and reliable attendance. Handle incoming calls, schedule appointments, coordinate patient follow-ups, and make weekly no-show reminder calls. Join us to be part of a vibrant team dedicated to delivering exceptional healthcare experiences! We value energetic professionals who thrive on helping others while supporting the efficient operation of our clinic through their expertise in medical administration and bilingual communication skills.

Job Types:

Full-time, Part-time Pay:

$18.00 - $21.00 per hour Expected hours: 34.0 per week

Work Location:

In person