Bilingual Office and Customer Service Representative E-Z Wheels Driving School is seeking a dependable, organized, and professional individual to join our office team. The ideal candidate must have prior office and customer service experience, strong data-entry skills, and the ability to communicate fluently and professionally in both English and Spanish. Responsibilities Provide courteous and professional customer service in person, over the phone, and by email Assist customers in both English and Spanish Enter, update, and maintain accurate information in company databases Schedule appointments and provide customers with program information Prepare, organize, scan, and file documents Answer incoming calls and direct inquiries appropriately Maintain confidentiality when handling personal and sensitive information Perform general administrative and office duties Follow company procedures and communicate effectively with management and staff Qualifications Previous office, administrative, or customer service experience is required Fluent in English and Spanish, including professional and business-level conversation Strong written and verbal communication skills in both languages Proficient in data entry, email, Microsoft Office, and database systems Excellent organizational skills and attention to detail Ability to multitask and work efficiently in a fast-paced environment Professional, dependable, punctual, and customer-focused Ability to learn new systems and procedures quickly Interested candidates should submit their résumé and contact information for consideration.