Objective:

Provide administrative support for the Pet Clinic, and provide assistance to the public regarding medication, procedures, scheduling appointments, and processing invoices and payment.

Essential Functions:

Facility & Infrastructure & Procurement Support Adheres to agency SOPs to include standard best practices on safety and compliance. Primary support for the clinic reception desk: Answer incoming calls and check/return messages Schedule appointments Update cancellations Fill openings as needed Confirm appointments the day before Greets and helps all visitors/volunteers Process paperwork as needed Assist with the flow of incoming animals throughout designated areas, take animal weight as needed. Processes all reminder emails, calls and postings Stock, clean and organize lobby area of the clinic and the reception desk. Ensure deposits are taken and applied to the client account. Responsible for obtaining and uploading medical history to patient files

Position Requirements:

Humane treatment of animals Is able to accept and explain the concepts of prepubescent sterilization, prerelease sterilization of adopted animals and humane euthanasia Knowledge of the diseases and disorders of animals, spay and neuter and related procedures, and animal handling and restraint Familiarity with medical terminology and medical knowledge, willingness to learn Ability to handle multiple tasks simultaneously Demonstrate flexible and efficient time management and ability to prioritize workload Effective communication skills

Qualifications:

High School graduate required 1-3 years' experience in high contact customer service position Working knowledge of computer systems and programs

Physical Factors:

Work performed in animal clinic, high exposure to animals Ability to lift up to 50 lbs. unassisted, and over 50 lbs. with assistance Potential exposure to zoonotic diseases, dangerous and fractious animals, high noise levels, wet surfaces, hazardous chemicals, and sharp objects Long periods of standing, bending, stooping, reaching, and working outdoors in differing climate may be required

Job Type:

Part-Time Benefits:

Employee assistance program Employee discount Paid time off Retirement plan

Schedule:

Weekends as needed

Work Location :

In person

Job Type:

Part-time Pay:

From $16.00 per hour

Benefits:

403(b) Employee assistance program Employee discount Paid time off

Work Location:

In person