Job Overview We're looking for a friendly, detail-oriented Front Desk Receptionist to be the first point of contact for our patients. You'll keep the schedule running smoothly, support our Treatment Coordinator and Doctor, and make sure every patient feels taken care of from the moment they call or walk in. Duties Greet patients and visitors warmly, providing exceptional customer service while managing check-in and check-out procedures Answer multi-line phone systems promptly and professionally, directing calls efficiently to appropriate staff members Schedule appointments using electronic health record (EHR) systems such as Curve, ensuring accuracy and timely updates Verify patient insurance coverage, explain billing procedures, and collect payments or co-pays in accordance with health insurance knowledge and HIPAA policies Maintain accurate medical records by reviewing documentation for completeness and compliance with clinical confidentiality policies Assist with medical administrative support including filing, data entry, and managing electronic health records (EHR) management system like Curve Assist the Treatment Coordinator and Doctor with day-to-day needs Support clinical staff by preparing intake forms, updating patient information, and facilitating communication between patients and healthcare providers Experience Previous clinic or medical office experience is highly preferred but not needed, especially in a front desk or receptionist role within dental or healthcare settings Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or Curve is essential for efficient documentation review and appointment scheduling Strong Communicator, on the phone and in person Knowledge of medical terminology, CPT coding, ICD-9/ICD-10 coding, and medical billing practices to assist with accurate documentation and insurance claims processing Bilingual abilities are a plus to effectively serve diverse patient populations but not needed Demonstrated clerical experience including typing (10 key), filing, managing multi-line phone systems, and using Microsoft Office applications Excellent customer service skills with the ability to handle phone etiquette professionally while maintaining a friendly demeanor Familiarity with health insurance policies, Medicare procedures, clinical confidentiality policies, and HIPAA compliance standards is required Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in all administrative tasksJoin our team as a Front Desk Receptionist at Sunshine Implants where your enthusiasm for healthcare support will help create positive patient experiences! We value energetic professionals who thrive on delivering exceptional service while supporting our clinical team with their administrative expertise. This paid position offers an engaging work environment dedicated to excellence in patient care. Training will be provided for Dental coding/ Insurance as well as for understanding and operating our Curve scheduling software Schedule & Pay [Full-time], [Mon-Fri 8am-5pm] $[15.00]-$[19.00] per hour, depending on experience

Benefits:

[PTO, paid holidays, Paid Sick Leave]

Pay:

$15.00 - $19.00 per hour Expected hours: 40.0 per week

Benefits:

On-the-job training Paid sick time Paid time off

Work Location:

In person