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Administrative
Receptionist
Albuquerque, NM

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Roadrunner Hospice

Receptionist

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Job Description

Roadrunner Hospice in Albuquerque, NM is seeking a professional, compassionate, and dependable office Receptionist to serve our patients, families, partners and community members. Position is full-time, Monday thru Friday 8 am to 5 pm.
Essential Duties and Responsibilities:
Greet patients, family members, visitors, vendors, and healthcare professionals in a warm and professional manner. Answer and route incoming telephone calls promptly and courteously. Take accurate messages and communicate time-sensitive information to the appropriate hospice team member. Maintain a welcoming, organized, and professional reception and lobby area. Assist visitors and families with general questions and direct clinical or patient-specific concerns to the appropriate staff member. Provide general clerical and administrative support to hospice leadership and interdisciplinary team members.
Required Qualifications:
High School diploma or equivalent. Strong customer service and interpersonal skills. Proficiant with Microsoft Office applications, including Outlook, Word, and Excel. Knowledge of EMR systems helpful. Must be able to follow directives and communicate in a professional manner. Possess a current driver's license and reliable transportation during work hours. Ability to maintain strict confidentiality and exercise sound judgment when handling sensitive information. Dependable attendance, punctuality, professional appearance and demeanor.
Preferred:
Previous experience in hospice, home health, healthcare, or a medical office setting. Experience working with electronic medical records or healthcare information systems. Bilingual English/Spanish skills are a plus.
We offer:
Health Benefits PTO and paid holidays 401(k) retirement benefits
Job Type:
Full-time Pay:
$18.00 - $19.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Experience:
Customer service: 1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance