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SB
SISBARRO BUICK-GMC
Collections Receptionist
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Scorecard
Based on New Mexico data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,386 / year median in New Mexico
+5% projected growth
Job Description
We are looking for a competent Collection Receptionist to contact clients and collect outstanding payments. Our Collection Receptionist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. Responsibilities Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Skills Proven experience as a Collection Receptionist or similar role Working knowledge of MS Office and databases Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills High school diploma; Associate's/Bachelor's degree is a plus