Overview Health Benefits Associates is a full-service health insurance brokerage, exclusively focused on health insurance for individuals, families, businesses and Medicare beneficiaries. Our team educates clients on their health insurance options and shops every insurance carrier in our region to find the best coverage at the most affordable price to suit the needs of our customers. We are seeking a customer-oriented individual to support our team during our busiest season, the annual open enrollment period. In this role, you will act as the liaison between our clientele and our team of licensed insurance agents. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

Key Responsibilities:

Warmly greet clients upon arrival, offer beverages, and manage the waiting area. Conduct daily appointment confirmation calls for upcoming client visits. Answer and direct incoming calls across companywide office lines. Gather basic intake information from walk-ins seeking assistance. Assist brokers with scanning, printing, copying, and filing client paperwork. Monitor and restock office and breakroom supplies (coffee, water, paper products, sales collateral). Assist weekly with light upkeep (watering plants, taking out trash).

Skills and Experience:

Fluent in English, bilingual in Spanish is a plus. Prior experience in customer service or related field is preferred. Strong communication skills, both written and verbal. Excellent time management skills and ability to multi-task and prioritize. Attention to detail and problem-solving skills. Proficient in Microsoft Word, Microsoft Excel, Adobe Acrobat, and general computer use.

Weekly day range:

Monday to Friday - 8:00am - 4:30pm, with a 30-minute lunch.

Please note:

Our office will be closed on the following days: Friday, Oct. 30 Thursday, Nov. 26 Friday, Nov. 27

Work Location:

Carson City, NV 89701 - This is not a work from home or remote position. This position ends on Friday, December 4th, 2026.

Pay:

$18.00 per hour Expected hours: 40.0 per week

Work Location:

In person